Improve Business. Improve Consulting.
Consulting services for developing ISO management systems ready for certification and maintaining compliance.
Management systems tailored to your business to meet ISO standards.
Lauren has developed online systems to streamline the ISO certification process, which are customised to meet your specific needs.
Need an online system? Visit Improve Systems!
iso 9001 quality management
Lauren understands quality, safety and environmental management, and is expert at interpreting the ISO standards to apply to your business.
We help you understand your information assets and the risks to security of your information. We work with you to develop and implement the policies and processes required to keep information secure and to achieve certification to international standard ISO 27001.
Workshops to understand RISK:
- to your business from internal and external issues
- to the health and safety of your workers
- to the environment from your business activities
Incident investigations and root cause analysis for quality nonconformances, worker injuries, or notifiable incidents.
John has a degree in Aerospace Engineering and a Master of Management and is a qualified Lead Auditor. He has 5 years’ experience auditing management systems to the ISO 9001 Quality and ISO 27001 Information Security Management systems standards.
He has helped over 190 clients achieve ISO certification working across many industry sectors and domains such as software development, engineering, manufacturing, architecture, financial services, legal, transport and logistics, not for profit and education.
Lauren has a degree in Electrical Engineering, a post-graduate diploma in marketing management and many years of Operational Management experience. A qualified Lead Auditor in the areas of quality, safety and environment for certification against international standards, Lauren knows what is required to achieve certification.
She has worked with a multitude of companies across diverse industries providing the documentation, systems and training they required to achieve certification, and helping them improve business process to streamline and grow their business.